If you need any changes in the hotel bookings, we would love to make certain changes you are looking for without any extra charges. However, this process will solely depend upon the booking policies of the particular hotel you pre-booked. And, extra charges are imposed on programs that are not initially included in the itinerary.
Due to any kind of unavoidable circumstances, if you either cancel or postpone your travel plans, you will need to inform in prior via email. You can avoid our customer-friendly refund policy. The minimum cancellation charges will be around Rs. 1000.
Unlike other trip operators, we have customer-centered refund policies. All you need to do is to notify earlier to get more refund. Our refund amount will be based on how many days before we get the cancellation notification.
Once we get your cancellation mail, we will initiate your refund. However, it will take 2 weeks to initiate and process the refund.
In case of any unexpected situations, we will need to bind to refund the advance money on the grounds of unutilized services. In such instances, we will try our best to avoid disappointment. We will make efforts to give refund of your paid amount in all possible ways. However, we cannot assure you of a guaranteed reimbursement. As hotels, cruises, and other amenities are involved, we do not hold full responsibility.
In accordance with the airline policy, the charges attributed for flight cancellations will be utilized as a credit shell by the company for a time period of one year. The cancellations could be due to a pandemic or any other situation.
For example, if you had done flight bookings for 10000 INR and on cancellations for valid reasons, you are refunded with 8000 INR. Then that amount will be included in your credit shell automatically and later on while you are booking any flights, you will be required to pay that much amount lesser.
However for package cancellation, such a procedure will not be valid during peak seasons, that is from December 15 to January 15 and from February 5 to 20.